If you're interested, please send your resume to employment@riggsroadside.com

ROLE- Service Technician

Shifts:
1st Shift: 0700-1600
2nd Shift 1600- 2300
3rd Shift 2300- 0700

Roles:

  • Diagnosing customers vehicles
  • Performing services
  • Jumpstarts
  • Tire changes (flat tires)
  • Fuel deliveries
  • Lockouts
  • Towing
  • Wenchouts
  • Battery installs
  • Replacing tires
  • Basic maintenance services


Benefits:
  • The ability to work from home
  • Monday - Friday schedule
  • Full-time
  • Family owned company
  • Paid Bi-weekly



Requirements:
  • Ability to work in all types of weather
  • Able to lift minimum of 60 pounds
  • Minimum of 2 years of mechanic experience
  • Must be able to past background check
  • Must be able to pass drug test
  • Must have your own tools
  • Must have a valid driver's license
  • Must have your own vehicle

ROLE- Field Service Technician

We are looking for ambitious and motivated individuals who have their own vehicles, smart phone and the ability to carry out the responsibilities listed below. We are looking for individuals to service the York, Fort Mill, Rock Hill, Charlotte, Lancaster, Chester, Gaffney and Monroe

  • Tire Changes
  • Fuel Delivery
  • Jump Starts
  • Auto Unlock
  • Wenchouts
  • Battery Installations
  • New Tire


You must have your own tools and equipment such as the below items

  • 2 Ton Jack
  • Tire Iron
  • Jumper Cables or Jump Pack
  • 2 Gallon Gas tank
  • Basic tools such as
    • Socket Wrench
    • Sockets
    • Screw Driver
    • Breaker Bar
    • Wrenches
    • Hammer
    • Soft Mallet
  • Amber Strobe light
  • Tow Traps
  • Chains


We are looking for those who possess the below characteristics
  • Must be Self-Motivated
  • Must be Responsible
  • Must be independent
  • Must be Reliable
  • Must be Honest
  • Must be Punctual
  • Must be Able to self-supervise and does not need to be micromanage
  • Must be Ambitious
  • Must be Determined
  • Must be have problem solving skills
  • Must have great Communication Skills
  • Must be able to write and read in English
  • Must have neat and legible handwriting
  • Must able to spell
  • Must have good reading comprehension
  • Must have a valid driver's license
  • Must have their own truck or SUV
  • Must have a Smart Phone
  • Must be able to pass a drug test
  • Must be able to pass a background check
  • Must have a Minimum of 2 years of mechanic experience
  • Must be able to lift minimum of 60 pounds
  • Must be willing to work in all types of weather


The shifts that we have available are
  • 1st Shift: 0700-1600 (Saturday and Sunday Only)
  • 2nd Shift 1600- 2300 (Monday-Sunday) Yes, you'll get two days off per week
  • 3rd Shift 2300- 0700 (Monday-Sunday) Yes, you'll get two days off per week


If you are interested in the position, please email your resumes to employment@riggsroadside.com

ROLE- Dispatcher

Dispatcher

Shifts:
1st Shift 0700-1600
2nd Shift 1600-2300
3th Shift 2300-0700

Roles:

  • Answer all incoming calls
  • Taking down all information from the customer. Such as the below mentioned
  • First and Last name
  • Contact Number
  • The issue that they are experiencing (Tire Change, Jumpstart, Fuel Delivery, Auto Lockout...etc.)
  • Year, Make, Model and Color of the vehicle
  • The customers exact location
  • Give the customers the price of the service that they're requesting
  • Ask the customer the method of payment (Cash, Credit, Debit)
  • Assisting the Service Technician
  • Locating the customer
  • Contacting customer if they cannot be reached
  • Locating the destination
  • Price Changes


Benefits:
  • The ability to work from home
  • Monday - Friday schedule
  • Full-time
  • Family owned company
  • Paid Bi-weekly
  • Requirements:
  • Basic knowledge of phones and computers
  • Able to handle stressful encounters
  • Minimum of 2 years of customer service, call center, or dispatcher experience
  • Calm, patient and empathetic
  • Listening skills
  • Strong organizational and communication skills
  • Prioritizing, time management and problem-solving skills
  • Knowledge of service area
  • Locating any parts or supplies needed by the service tech
  • Must be able to pass a background check
  • Must be able to pass a drug test